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December 2011 | # 44

 
   
 

"Twitter SMS" with QuesCom

  
     
  Twit

[+] click to enlarge

  
Have you ever wondered how to push information through a universal communication channel? Imagine if anyone could subscribe to your information feed by sending an SMS. Each time you want to publish information you will use the most appropriate tool to do so, from a simple SMS coming from your mobile phone, to standard email or web page. The content will be automatically dispatched by SMS. A message sent with authorized mobile person will be immediately forwarded to all subscribers.

What can you do with it?
Alerting systems, information flow for local population, events, “Twitter like” using SMS…

Who will be interested?
Local authorities, Communities, fire station, industries, universities…

Ask for more information brault@quescom.com
 
   
 

How to optimize bandwidth when using satellites links

  
     
 
satellites links
   Some of QuesCom’s customers deploy gateways in remote sites where only narrow bandwidth or satellite IP links are available. Voip Compression becomes a key success factor to the project. We wanted to share with our resellers, partners and customers a very stable and efficient compression from http://www.voip-x.co.uk. This solution has been deployed at QuesCom customers in Congo and South Africa where IP bandwidth is expensive and where only satellite links are available.

For more information contact: sales@quescom.com 		 
   
 

Call Center new applications – Download updated White Paper

  
     
  Call Center  
Table of content:
Increase successful calls by showing mobile numbers as CLIs
Offering free incoming calls for your customers
arrowFree calls to your bank
arrowHandling multiple calls
Methods of integrating SMS into contact centers (IN and OUT)

[+] Download full white paper

 
   
 

SMS reminders – DURAVIT Success Story

  
     
 
DURAVIT		  

All customer visits of Duravit are now confirmed by SMS and a reminder is sent automatically shortly before the meeting in order to reduce the no-show up rate. This QuesCom SMS solution improved greatly the customer service, by reducing non-attended customer visits, reducing travel time and travel costs.

[+] Download the full success story

 
   
 

QuesCom SMS Server – Download updated White Paper

  
     
  SMS SERVER  

Why using QuesCom instead of a Service provider?

Some companies will rely on third parties like SMS Service providers to send manage their SMS campaigns. Some others would rather have full control of their system. Imagine a financial institution, an industrial or an airways company, they do not want to share their customer database with any third party company. There are a lot of examples, where confidentiality and reliability drives people to consider owning their IT infrastructure instead of renting a service.

Connecting a QuesCom on your LAN allows you to be connected to the heart of your IT infrastructure. We have been asked by that pharmaceutical company to deliver order acknowledgments to their mobile sales forces. Connected to their Oracle database the QuesCom SMS Manager solution directly interact with the ordering system. As soon as an order has been entered a trigger sends a first SMS order confirmation to the local sales person.

[+] Download full white paper